Sport and Commercial Services Division
UEA Sportspark
Duty Manager
Ref: SP580
Salary on appointment will be £29,425 per annum.
An exciting opportunity has arisen for a self-motivated, organised and driven individual to join the Sportspark at the University of East Anglia as Duty Manager to ensure the efficient operation and delivery of the highest standards of service, safety and customer care across the premises at all times.
You will deliver the essential provision of operational ‘Manager on Duty’ shifts as well as additional support to the Heads of Department and Senior Management Team in the attainment of business objectives and Health and Safety and service standards.
As a key member of the operational management team, you’ll assist in communication with, and management of, employees in order to ensure adequate cover is maintained across the building whilst ensuring they deliver the highest operational standards possible.
You will be exceptionally well-organised and self-motivated with an attention to detail and the ability to remain calm in demanding situations. Your experience of supervising a team of staff within a sports centre, alongside your knowledge of the working practices of leisure complexes will allow you to lead your team on shift and ensure the efficient operation and delivery of the highest standards of service, safety and customer care across the premises at all times.
You will need to hold a National Pool Lifeguard Qualification (NPLQ) or have the ability to obtain the qualification within three months of appointment.
This full-time post is available from 3 February 2025 on an indefinite basis.
This post is exempt from the Rehabilitation of Offenders Act 1974. Appointment will be subject to a criminal record check at Enhanced level from the Disclosure and Barring Service, including a check of the Child Barred List. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
Benefits include:
- 28 days annual leave inclusive of Bank Holidays and University Customary days.
- Family and Work-life balance policies including considerable maternity, paternity, shared parental leave and adoption leave.
- Generous pension scheme with life cover for dependants, plus incapacity cover.
- Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
Closing date: 23 January 2025
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.