Identity and Access Management Support Specialist (TC895) in University of East Anglia

Apply

IT & Computing Service

Salary from £25,138 per annum, with an annual increment up to £28,759 per annum.

Indefinite

Technical (TC)

23 Sep 2024

Home
Vacancies
Identity and Access Management Support Specialist (TC895)

About the Role:

IT and Computing Services

Identity and Access Management Support Specialist
Ref: TC895

Salary on appointment will be £25,138 per annum, with an annual increment up to £28,759 per annum.

An exciting opportunity has arisen for an Identity and Access Management Support Specialist to join the IT and Computing Service.

The IT Delivery Team at the University of East Anglia supports change for Identity Management, Student Information, Finance, Human Resources and Payroll, Library, Customer Relationship Management, Web Content Management, Portal, Enterprise-Wide Reporting, Research Management, plus a further series of business specific applications. You will liaise closely with developers within the Identity and Access Management Team in Development assisting them in providing an excellent service to all of their users as well as with application specialists within the Integrated Operations Team.

This role is a technical post, and a working knowledge of Windows Server is essential. This post requires an individual who can consistently and reliably follow established procedures to perform technical tasks. The role includes many aspects of support such as liaison with end users, suppliers and expert groups, training, monitoring of service performance, upgrades, patching, fault resolution and backup & security for a variety of Corporate Systems.

You will perform a critical role in system operation and will be responsible for ensuring that process and system documentation is complete, accessible and up to date. You will be exposed to a variety of systems and will be well placed to take on other roles within the division as they become available. There will also be opportunities to be involved in low code development as this capability is rolled out across the department/university.

This full-time post is available on an indefinite basis.

UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

Benefits include:

34 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
Generous pension scheme with life cover for dependants, plus incapacity cover.
Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, medical centre, Occupational Health and a 24/7 Employee Assistance Programme.
Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

Closing date: 23 September 2024

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

Further Information

For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure.

For an informal discussion about the post please contact Callum Rhodes, Head of Development via email [email protected].

Apply

Other jobs like this

Similar