Sport & Commercial Services Division
UEA Catering Services (The Campus Kitchen)
Catering and Hospitality Assistant (Union House) (Part-time, 21.75 hours per week)
REF: GG687
Salary will be £23,028 per annum pro rata (£12.21 per hour)
Catering & Hospitality Assistants play a super-important role in the UEA’s ‘The Campus Kitchen’ in providing efficient support for barista and food service throughout the day.
Working in any of our 14 outlets and busy hospitality department (but mainly in Unio), you will assist with preparation and service of food and drinks, delivered catering, keeping our outlets clean and tidy, and even assisting at a variety of functions and events.
Based in The Hive at the heart of campus, Unio serves our student and staff community as part of the wider Campus Kitchen brand, providing fresh coffee, bubble tea, handmade hot flatbreads, and a selection of croissants and patisserie items throughout the day.
As a team member, you'll play a vital role in ensuring smooth service, upholding high food standards, and creating a welcoming atmosphere. Whether behind the scenes or interacting with customers, you'll be an essential part of delivering exceptional experiences.
Is this role for me?
You will be able to work hard within a fast-paced environment; consistently demonstrate great customer service; display enthusiasm and have a willingness to support your colleagues.
Previous experience of working in a catering environment with some relevant training or experience is beneficial, but not essential as full training & coaching will be given. Shift patterns will be for mainly weekends with some weekday shifts in Unio, working both day and evening shifts to suit the business needs.
What are the benefits of working for UEA?
- 34 days leave (pro-rata for part time) which includes an allowance for bank holidays and UEA customary days
- Family and Work-life balance policies including considerable maternity, paternity, shared parental leave and adoption leave.
- Generous pension scheme with life cover for dependents, plus incapacity cover.
- Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping discounts on UEA Perkz from some of the UK's biggest brands and everyday essentials, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
If you meet all the essential requirements of the person specification, including a love of working in the service industry it’d be great to hear from you.
This part-time (0.6 FTE, 21.75 hours per week) position is available from 21 July 2025 on an indefinite basis.
Closing date: 6 June 2025
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.