All Departments
Sport & Commercial Services
Advertising Salary
Salary on appointment will be £24,344 per annum with an annual increment up to £25,733 per annum.
Vacancy Type
Indefinite
Retail (GG)
Proposed Advert End Date
12 Jun 2025

About the Role:

Sport and Commercial Services 
Retail Department

Senior Supervisor (Retail)

Ref: GG686 

Salary on appointment will be £24,344 per annum with an annual increment up to £25,733 per annum.

UEA Retail & Catering Services are seeking a confident and enthusiastic supervisor to become part of the supervisory team at The Shop@UEA.

Previous supervisory experience within the retail industry is essential and you must have the ability to lead and coach a team, as our services are primarily staffed with temporary, mainly student, staff.

The role is a combination of:

  • Shop floor supervision
  • Customer service
  • Warehouse duties
  • Deputising for management
  • Ordering of stock and stock management
  • Administration
  • Project work

Due to the nature of the business, the role will involve evenings during term-time, early mornings and weekends. Working hours are 36.25 per week, working on a rota basis any five days in seven.

You’ll enjoy time off during our closure periods over Christmas and Easter and have an increased opportunity to take leave during the summer months compared with the rest of the retail industry.

If you are passionate about your career and looking for a good work life balance, this could be the ideal role for you. If you meet all the essential requirements on the person specification, we would love to hear from you. 

This full-time post is available immediately on an indefinite basis. 

Benefits include:

  • 34 days annual leave inclusive of Bank Holidays and University Customary days.
  • Family and Work-life balance policies including considerable maternity, paternity, shared parental leave and adoption leave.
  • Generous pension scheme with life cover for dependants, plus incapacity cover.
  • Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
  • Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
  • Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
  • Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

Closing date: 12 June 2025

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

Further Information

For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure.

For an informal discussion about the post please contact Kerry Searle, Shop Manager, via [email protected]

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