Senior Business Performance and Operations Manager, Norwich Business School (ALC1636)

Faculty Professional Services for Social Sciences
Norwich Business School 

Senior Business Performance and Operations Manager, Norwich Business School 
Ref: ALC1636

Salary on appointment will be £48,822 per annum, with an annual increment up to £56,535 per annum.

An exciting opportunity has arisen for a Senior Business Performance and Operations Manager to join the Norwich Business School at the University of East Anglia. We are looking for an inspiring people leader - someone who brings energy, clear vision, and a real passion for helping others grow. In this pivotal, new role, you’ll empower colleagues, nurture a collaborative and inclusive culture, and guide our Faculty Professional Services (FPS) Team to deliver high quality support.

Working as a trusted strategic partner to Head of School and Senior Leadership Team, you’ll play a key role in shaping our direction and driving meaningful organisational progress.

Aligned to the Director of FPS Operations, you will support the delivery of strategic Business Partnering and continuous improvement across the Faculty Professional Service, with occasional deputising responsibilities.

 If you’re an experienced leader who enjoys motivating others, building strong relationships, and taking a business-partnering approach, you’ll find this a rewarding and fulfilling place to thrive. You must be able to meet all essential criteria as detailed in the person specification within the candidate brochure for the role.

Norwich Business School is entering an exciting period of growth as we progress toward Triple Crown Accreditation. With the student experience at the heart of everything we do, your leadership will ensure our operations remain responsive, people-centred, and aligned with our ambitions for excellence.

This full-time post is available from 4 May 2026 on an indefinite basis. 

Benefits include:

• 44 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
• Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependants, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure.

For an informal discussion about the post please contact Amanda Dorr, Director of FPS Operations, Social Sciences and Arts and Humanities via [email protected]